Privacy Policy

We collect information you provide directly and information generated as you use the service:

• Account details — name, email address, phone number and password when you create a restaurant or staff account.
• Restaurant content — your menu, prices, branding, business address and settings.
• Order information — items ordered, delivery/pickup details, order status and messages exchanged about an order.
• Payment information — subscription payments are processed by our payment partner (Razorpay). We do not store your full card or bank details on our servers.
• Technical data — device, browser and log information used to operate and secure the service.

• To provide, operate and maintain the platform and its five portals.
• To process subscription payments and manage your plan.
• To enable order-taking, delivery coordination and customer communication.
• To respond to support requests and send important service notices.
• To improve, secure and prevent misuse of the service, and to comply with law.

We do not sell your personal information. We share it only as needed to run the service — for example with payment processors (Razorpay), cloud hosting and storage providers, and authentication/database providers — and where required by law. A restaurant’s staff can access the data of that restaurant according to their assigned role.

Your data is stored with reputable cloud infrastructure providers and protected with industry-standard measures including encryption in transit and access controls. No method of transmission or storage is 100% secure, but we work to protect your information and limit access to those who need it.

We use essential cookies and local storage to keep you signed in, remember your theme preference and operate core features. Disabling these may affect how the service works.

You may request access to, correction of, or deletion of your personal information, subject to legal and operational limits. To make a request, contact us using the details below.

We retain your information for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes and enforce our agreements.

The service is intended for businesses and is not directed to children under 18.

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.

For any privacy questions or requests, email joym@ecogeniustech.com or call +91 60033 51943.